{"id":1485,"date":"2017-03-20T10:00:23","date_gmt":"2017-03-20T09:00:23","guid":{"rendered":"https:\/\/ccoo.app\/ajuntamentbarcelona\/?p=1485"},"modified":"2017-03-20T10:00:23","modified_gmt":"2017-03-20T09:00:23","slug":"certificat-professionalitat-atencio-al-client-consumidor-i-usuari","status":"publish","type":"post","link":"https:\/\/ccoo.app\/ajuntamentbarcelona\/certificat-professionalitat-atencio-al-client-consumidor-i-usuari\/","title":{"rendered":"Certificat de professionalitat Atenci\u00f3 al client, consumidor i usuari"},"content":{"rendered":"

\"\"Aquest certificat de professionalitat et permetr\u00e0 treballar a l’\u00e0rea d’atenci\u00f3 al client en el sector de comer\u00e7 o com a t\u00e8cnic\/a de consum<\/p>\n

L\u2019objectiu del curs \u00e9s gestionar i executar els plans d’atenci\u00f3 al client, consumidor i usuari. Amb 420 hores de durada i amb alt \u00edndex d\u2019inserci\u00f3 laboral, inclou 90 hores d’angl\u00e8s comercial i 40 hores de pr\u00e0ctiques professionals en empreses.
\n 
\nM\u00f2duls formatius
\nMF0241_2: Informaci\u00f3 i atenci\u00f3 al client \/ consumidor \/ usuari. 120 hores
\nMF0245_3: Gesti\u00f3 de queixes i reclamacions en mat\u00e8ria de consum. 90 hores
\nMF0246_3: Organitzaci\u00f3 d’un sistema d’informaci\u00f3 de consum. 120 hores
\nMF1002_2: Angl\u00e8s professional per activitats comercials. 90 hores
\nMP0374: M\u00f2dul de pr\u00e0ctiques professionals no laborals. 40 hores
\n 
\nLloc de realitzaci\u00f3
\nCCOO Cornell\u00e0. Carretera d’Esplugues 68. Cornell\u00e0 de Llobregat
\n 
\nDates i horari
\nInici dijous 20 d’abril de 2017. De dilluns a divendres de 09:00 a 14:00h<\/p>\n

Formadors: Elena Mur, Maria Porta i Xavi Esc\u00e1nez.<\/p>\n

INFORMACI\u00d3 I PREINSCRIPCI\u00d3<\/a><\/h3>\n","protected":false},"excerpt":{"rendered":"

Aquest certificat de professionalitat et permetr\u00e0 treballar a l’\u00e0rea d’atenci\u00f3 al client en el sector de comer\u00e7 o com a t\u00e8cnic\/a de consum L\u2019objectiu del curs \u00e9s gestionar i executar … <\/p>\n

Llegeix-ne m\u00e9s \u00bb<\/a><\/p>\n","protected":false},"author":97112,"featured_media":1487,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[304,308],"tags":[],"class_list":["post-1485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ajuntament","category-formacio","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-33"],"_links":{"self":[{"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/posts\/1485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/users\/97112"}],"replies":[{"embeddable":true,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/comments?post=1485"}],"version-history":[{"count":0,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/posts\/1485\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/media\/1487"}],"wp:attachment":[{"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/media?parent=1485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/categories?post=1485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ccoo.app\/ajuntamentbarcelona\/wp-json\/wp\/v2\/tags?post=1485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}